The Villa Mariana

• No smoking
• No pets

Examine the premises upon arrival and report any issues and problems as they arise or as they are noticed. There is no air conditioning in any of the common areas and these areas are cooled using floor fans. Each bedroom is equipped with its own individual air conditioning unit and the units should be turned off by the guests when not inside of the bedrooms. The units will be turned off when the housekeeper cleans the room. These units will cool a warm bedroom within 5-10 minutes when set at 21 degrees. No parties, weddings or gatherings are allowed without prior written permission from the owner. Additional fees will apply. Do not allow any waste, misuse or neglect to property of The Villa Mariana from any guests. Glassware and ceramic are not permitted around or in the pools. Plasticware is available to guests for use around the pools. Noise levels should remain low between the hours of 11pm and 6am so as not to disturb other residences in the area. External speakers and DJ equipment are not allowed on property. Do not move furniture (either indoor or outdoor furniture. Contact Lenin to request that indoor or outdoor furniture be moved around to fit needs (within reason). Scratching the floors will result in withholding part or all of the security deposit. Do not move the Sonos speakers. If speakers are damaged, a fee will be determined and kept from the security deposit. The speakers are for indoor use only. Do not take any items outside that are part of the interior décor, or move any furnishings or kitchen items to another location. A fee will be determined and will be kept from the security deposit if the housekeeper is required to move furnishings back to original locations. If outdoor furniture or umbrellas are placed in the pool, the same applies. This causes rust and damage in the pool. The renter will be charged for washing machine or dryer repair or replacement if it is damaged due to sand or shoes. Shoes are not allowed in either machine.. The housekeeper will wash all towels, however if the guests decide to wash them, they must be shaken outside vigorously to remove sand prior to placing them in the washing machine. The renter will also be charged back for any damaged or missing towels. CHECK-IN and CHECK-OUT Check-in is after 4:00pm. Check-out is no later than 10:00am. The Villa Mariana is typically rented back-to-back weeks, so the check-in day is almost always the same day that another group is checking out, and vice versa. Early check-ins and late check-outs may be arranged depending upon availability. To ensure the property is properly cleaned and meets quality standards, we suggest that the renter and their guests have alternate plans before 4:00pm on the check-in day and after 10:00am on the check out day. If another group is checking in at 4:00pm on the same check-out day, a late check-out cannot be granted. If personal belongings are not removed from the home by the check-out time, the refundable security deposit will reflect additional fees. All keys and remote controls must be left on the dining room table or returned to the concierge at departure. For security reasons, lost keys require changed locks and new gate remote controls throughout the property and will incur a $500 fee for lost keys or remote controls. Due to possible color/dye transfer, do not put wet clothes in the laundry hampers. The owners are not responsible for any stains or damages to clothes. No pets are allowed in the villa or on the property. Violation of the No Pet Policy will result in immediate eviction and forfeiture of all rental payments. Smoking is not allowed inside of the villas. If any signs of smoking are found inside of the house during the stay or during the check-out inspection, a fee will be charged and retained from the refundable security deposit. Violation of the No Smoking policy will result in immediate eviction with no refund for unused nights and a cleaning fee of $250, which will be withheld from the security deposit. The Villa Mariana Chef and Chef’s Assistant are the only chefs allowed on the property. This service is included in your booking. No outside chefs will be allowed on the property. The chef’s receipts for food must be paid in US$ or Costa Rican Colon to the chef directly. A chef's assistant fee is required for groups of 10 or more guests. The assistant will be hired by the concierge. The chef does not purchase random grocery list items. The chef will only purchase the food necessary to prepare the meals selected by the guests. You may contact the concierge for pre-stocking of NON-perishable groceries prior to arrival. During seven day rentals, the chef and assistant will have one full day off which can be chosen by the group (must be any day between Sunday to Friday). During rentals that are six days or less, the chef will be available to the group every day.